Terms and Conditions

Legal Notice

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

WARNING
THE USE OR MISUSE OF THIS PRODUCT CAN RESULT IN SERIOUS INJURY OR DEATH. OC CUSTOM TRIGGERS ASSUMES NO LIABILITY DIRECTLY OR INDIRECTLY EXPRESS OR IMPLIED FOR THE USE OF THIS PRODUCT. THIS TRIGGER SHOULD ONLY BE INSTALLED BY A GUNSMITH OR COMPETENT INDIVIDUAL WHO IS FAMILIAR WITH THE FUNCTION AND SAFETIES OF GLOCK HANDGUNS.
CHECK SAFETIES AFTER THE INSTALLATION OF THIS PRODUCT!
First make sure the firearm is unloaded. Store all ammunition in a different room away from the installation area.
Always wear safety glasses during installation.
Our products should be installed by a competent person familiar with Glock Pistols.
Follow the 4 gun safety rules whenever handling a firearm:

• Treat every firearm as if it is loaded
• Keep the firearm pointed in a safe direction at all times
• Keep your finger out of the trigger guard and off the trigger until you are ready to shoot
• Always be sure of your target and what is behind it before you shoot

Shipping & Delivery

While we make a good faith effort to track and correct any errors in shipment provided the shipping address is correct. We are not responsible for lost, stolen, or undeliverable packages. Please be sure to provide the correct shipping information to avoid loss or damage. If the shipping address is entered incorrectly and a change needs to be made to the final destination address, please contact us immediately after you placed your order. Once your item is in the hands of the post office, address changes cannot be accommodated. If the package is returned to sender due to incorrect address, you will be responsible for any reshipping costs. Although we have not experienced any issues with USPS, we reserve the right to not be responsible for any mis-delivery or lost packages of said delivered packages. 
Please note that any delays in shipping due to weather conditions, incorrect shipping addresses, missing shipping information, or delays with USPS handling are all out of our hands.If you are unable to receive your package at your home address, you may contact your USPS carrier to make alternate arrangements. Any delays from the USPS, such as your package being withheld at a sort facility past the expected deliver date must be addressed directly with USPS with the tracking number we have provided you. 
At this time, OC CUSTOM TRIGGERS ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. OC Custom Triggers does not ship outside the United States. Our products are ITAR regulated and we only ship to addresses inside the United States.

Warranties

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by OC CUSTOM TRIGGERS.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. OC CUSTOM TRIGGERS is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not OC CUSTOM TRIGGERS.

The inclusion of material on this server does not imply any endorsement by OC CUSTOM TRIGGERS, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although OC CUSTOM TRIGGERS tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

We do not repair or accept returns on other manufacturers products that we sell on the website. If the product functions improperly, is defective or breaks, please contact the manufacturer directly for their repair/warranty policy. 
NOTE: IT IS THE PURCHASERS RESPONSIBILITY TO BE ABSOLUTELY CERTAIN THAT ANY PARTS ORDERED ARE CORRECTLY INSTALLED AND FITTED. IMPROPER FITTING OF PARTS MAY RESULT IN A DANGEROUS MALFUNCTIONING, DAMAGE TO THE FIREARM AND SERIOUS INJURY TO THE SHOOTER AND OTHER PERSONS. THE PURCHASER AND INSTALLER OF PARTS MUST ACCEPT FULL RESPONSIBILITY FOR CORRECT ADJUSTMENT AND FUNCTIONING AFTER SUCH INSTALLATION.

• Replacement custom triggers will be sent to the customer when OC Custom Triggers declares the manufacturing of materials and or craftsmanship as defective.
• Be certain that you have ordered the right model trigger for your GLOCK. These parts are custom made to order and there are NO RETURNS on incorrect ordering.
  The Polymer80 lower is non-refundable once it has been modified in any way.
  Please email us at contact@occustomtriggers.com to obtain a Return Merchandise Authorization (RMA) number. List your INVOICE NUMBER and the ITEMS you would like to return. Your RMA number is valid for a period of 30 days from the date you received your order. Any returns without a valid RMA number will be refused. Please write the RMA number clearly on the outside of the package. Of course, all products must be returned in new, uninstalled condition in their original packaging. Shipping must be prepaid with shipping confirmation by the customer on all returns. There is a 25% restocking fee on merchandise returned, less shipping & handling. We do not accept C.O.D. returns.